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How the Ghana Bundle works

Calling from Ghana can be expensive – not anymore! By subscribing to the €11 Ghana Bundle, you can give 1100 minutes of calls to any family member or friend on the Tigo network. That way, they can call you for free whenever they wish and it works out at just 1ct/min for you.

If you’ve got more than one special person in Ghana, that’s fine too. You can double up this bundle with a second Tigo number, so you can talk twice as long to loved ones in Ghana.


 

Tigo

Follow these steps:

1. Subscribe by dialling: *150*<Family’s Tigo number># e.g. *150*233 XXX XXX XXX#

2.  Tell your family member they can now call you for free

3. Ask them to dial: +999 <Your Vectone Mobile number> e.g. +999 43 7XX XXX XXXX


If you wish to add a second person to your bundle:

1. Subscribe by dialling: *151*<Family’s Tigo number># e.g. *151*233 XXX XXX XXX#

2.  Tell your family member they can now call you for free

3. Ask them to dial: +999 <Your Vectone Mobile number> e.g. +999 43 7XX XXX XXXX

 

If your friends and family aren't on the Tigo network, you can order them a Tigo SIM with bundle. Simply have your loved one collect their Tigo SIM from the location of their choice.

  • To subscribe, use the relevant bundle code.
  • Balance: Check your account balance by dialling: *102#
  • Allowances: Check your bundle allowances and renewal date by dialling *6000#.
  • The Belgium Bundle is valid from the activation or renewal date and has to be used within 30 days.
  • Stated rates are based on complete usage of the credit during the validity period.
  • Customer acknowledges and agrees that the auto-renewal function will renew the Bundle at the end of its validity period and that the subscription renewal Price will be deducted from the Customer account balance. Please ensure that your account balance has sufficient funds. To cancel the auto-renewal feature, dial *6001# before the renewal date and follow the instructions.
  • Roaming within the European Union: calls, data services and SMS within the EU zone will be deducted from your allowance, or charged as per our applicable standard tariffs beyond your allowance.
  • This offer is only for Vectone Mobile Prepaid customers.
  • The Bundle cannot be purchased using free promotional credit.
  • Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at Vectone Mobile Belgium standard rates.
  • Promotional calling credit (calling credit that Vectone Mobile has given its customers for free) cannot be used to purchase the Belgium bundle.
  • The Bundle allowances cannot be used for roaming or for calls to premium numbers, shared numbers or other special numbers.
  • Customer acknowledges and agrees that Unlimited calls are subject to a fair usage policy of 3000 minutes per month.
  • SMS usage is subject to a fair use policy of 50 SMS per day.
  • Vectone reserves the right to terminate or change this offer and the Terms and Conditions at any time.
  • Bundles subscribed via offline vouchers are non-refundable.
  • 20% of your data allowance can be used for tethering
  • Your International Bundle (“offer”) allowances are for calls and texts from Belgium to International mobile and landline numbers stated. In order to take advantage of the bundle or offer you must accept all of these terms and conditions.
  • This offer is only applicable to customers with a Prepaid Vectone Mobile number. 
  • Outside of bundle usage: Calling minutes (national or international), SMSs, and data used outside of the bundle will be charged at the standard rates as published on the Vectone Mobile website.
  • Calls made within the France to either local, national, geographic or non-geographic numbers will be billed on a per second basis.
  • Promotional credit: Credit which Vectone has given to customers for free (Promotional Credit) cannot be used towards purchasing a bundle.
  • Roaming: Offer allowances cannot be used while roaming.
  • Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.
  • This collection is intended for non-commercial, private and personal use- Vectone Mobile reserves the right to withdraw its services or terminate the call without prior consultation and with immediate effect if we suspect that this offering will be used for commercial purposes, meetings or when there is no use of a device (such as a SIM box), or when using tethering or any other reason which Vectone suspect is not acted in accordance with the terms of which we suspect that illegal mode is handled (eg in case of abusive, unusual or fraudulent conduct).
  • Call credit transfer: Call credit transfer amount cannot be used to purchase any Bundle(s).
  • 20% of your data allowance can be used for tethering.
  • All In One Bundles Terms and Conditions
  • Eligibility & validity
  • All In One Bundles can only be used by Vectone Mobile Pay As You Go customers.
  • Allowances are for calls and texts from Belgium to other Belgium numbers and for mobile data usage within Belgium.
  • Allowances cannot be used for roaming.
  • Bonus data is only valid for a calendar month.
  • European or International minutes only include allowances to countries stated. 
  • Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at standard rates.
  • Customers who change their bundle before their 30-day expiration period will forfeit any leftover allowance.
  • Free promotional credit or credit received via Call Credit Transfer cannot be used to purchase bundles.
  • Bundles subscribed via offline vouchers are non refundable.
  • Offer limitations
  • Where offers are limited to Online Customers: “Online Customers” are defined as Vectone Mobile customers who ordered their SIM from the Vectone Mobile website after 01/11/2015 and last topped up online using a credit/debit card.
  • Unlimited calls and SMS are subject to a fair usage policy of 3000 minutes and SMS.
  • 20% of your data allowance can be used for tethering
  • Standard rates apply to any usage outside the internet allowance.
  • Data not valid for roaming use. Terms and conditions are applicable and may vary.
  • The offer is for non-commercial, private, personal use only - Vectone mobile reserves the right to withdraw or suspend the services or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering or any other reason Vectone reasonably suspects that you are not acting in accordance with this policy where we consider that the usage was illegitimate.
  • 20% of your data allowance can be used for tethering
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