Find simple solutions to problems
We want you to find our services easy to use and hassle-free. If there’s something you need to know that we haven’t covered in our FAQs, call Customer Service and we’ll be happy to help.
Call us

Contact Customer Service on 1976, free from your Vectone Mobile phone, or alternatively on +32 466 591 976 from any other phone (calls from other networks may incur charges).

Customer Service is available from 09:00 to 18:00, Monday to Friday.  

Write to us

Vectone Mobile Belgium SPRL,
Avenue Louise 523,
1050 Brussels

Note: This address is only for the purpose of receiving posts.