Find simple solutions to problems
Below is our most frequently asked questions about transferring numbers. If you have another query, call Customer Service and we’ll be happy to help.

How do I transfer my number online?

To transfer your number online, please click here.

How do I transfer my number via email or post?

To Transfer Your Number to Vectone Mobile via email or post, please fill out the transfer form and email it to support@vectonemobile.be or post the form to: 

Mundio Mobile Belgium SPRL,
Avenue Louise 523, 
1050 Bruxelles

How long does the number transfer take?

Your number will be transferred to Vectone Mobile within 7 working days. 
 

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